Refund Policy

If you are not happy with UIReady for any reason, contact us within 7 days of your payment and we will refund it in full. You do not need to justify the request, and we will not try to talk you out of it.

This applies to every plan we sell:

• Monthly and annual subscriptions — 7 days from the payment.
• 1-year access — 7 days from purchase.
• Lifetime access — 7 days from purchase.

The guarantee applies to renewal payments too, not just your first one. If a subscription renewed and you did not want it to, contact us within 7 days of that charge and we will refund it and cancel the subscription.

Email us from the address on your account and tell us you want a refund — that is the whole process. Use our contact page for the address. We reply within 1–2 business days.

Refunds are issued through Dodo Payments, our Merchant of Record, back to the original payment method — we cannot send it anywhere else. Once approved, Dodo Payments processes it and your bank typically posts it within 5–10 business days. The timing after that point is your bank’s, not ours. Your access ends when the refund is issued.

You can cancel a subscription at any time, and you keep access until the end of the period you have already paid for. Outside the 7-day window we do not pro-rate the unused remainder of a period — you simply keep the access you paid for until it runs out.

We keep this policy generous, so the only limits are for abuse:

• One guarantee per person. If you have already been refunded, repurchased, and want refunding again, contact us — but we may decline.
• We may decline a refund where an account was closed for breaching our terms, such as redistributing our content.

If something has gone wrong with a payment, contact us first. A refund is faster than a chargeback and we will almost certainly just say yes. Raising a chargeback without contacting us may result in the account being closed.